Bota

Help & support

Questions about Bota? Here is how to reach us.

Contact form

Write to us right here – no account needed. We reply by email, usually within two working days.

Only for our reply, never public.
At least 10, at most 4,000 characters.

Only the Bota team sees your name, email address and message. We use them only to reply to you and delete them no later than 24 months after your request is closed.

You will not get a confirmation email when you send this. Our reply goes to the address you enter here.

In the app

The quickest way is “Profile → Help & support”. There you can read help articles and open a case — with history and, if needed, attachments.

By email

support@botatravel.com

We usually reply within two working days. Please tell us which device you use and what you expected to happen.

Privacy questions

privacy@botatravel.com

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